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About Michelle


Michelle Cowan

I love words. After working as a professional writer and content manager for 13 years, I returned to graduate school and am currently pursuing a PhD in Technical Communication and Rhetoric.

The content we put into the world reflects who we are, what our businesses are about, and what we want for our society. My goal in every project is to help clients accurately communicate what they intend to the people who need the information most.

I've been writing professionally for 13 years, managed teams of creatives and developers for four years, and taught writing at the college level for two years. I regularly consult with companies developing web content and information architectures and love conducting training in writing and usability.

My scholarly interests focus on the assessment of writing and visual content, grading contracts, the psychology of feedback and critique, usability, user advocacy, and professional development for technical communicators in industry. I have specific training in search engine optimization (SEO), user experience, and process management.

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Yes, I play music, too.
Visit my songwriter site »